We are committed to supporting all of our learners, from initial advice and guidance when applying for a course, through a tutorial system during your studies as well as careers advice and guidance when planning your next step.

For an overview of support available to you when you join us, please view our latest Student Guide.


Learning Adviser Teams

If you are a FE student and you have significant concerns or support needs that your tutors can’t help with, a Senior Learning Adviser will be available to talk it through and investigate any issues if necessary. These issues may be about your studies, personal concerns, or the kinds of support you are receiving at college. There is a Senior Learning Adviser for each of our campuses and they will be happy to help you where needed.

If you are a FE student aged 16-18 you will also have a Personal Learning Adviser (PLA) to guide you through your learning and provide you with personal support and mentoring. Your PLA will oversee all parts of your study programme and they will also work closely with your subject specialist tutors to help you achieve your goals.

If you are an HE student you will have a Personal Tutor who will be your first point of contact for academic and personal support. In addition, you will also have an HE Senior Tutor who will work with you and your course team to ensure you are able to access additional wider personal and academic support and will be happy to provide additional support and guidance as needed. For more complex support queries, talk to our Disability Adviser – disabilityadviser@cornwall.ac.uk.


Financial Support

We have a dedicated team on each campus who can advise you on all of the financial support packages that may be available to you while you learn with us. The team can help you to apply for:

  • student bursaries
  • guaranteed bursaries
  • free college meals
  • childcare support funding
  • transport bursaries
  • disabled student allowances
  • accommodation bursaries

Click here for more information

You will be provided with all the relevant contact details for your local student support team upon induction. If you need to speak to any of the team prior to that, please call 0330 123 2523 or e-mail enquiries@cornwall.ac.uk.


Health & Welfare

If you’re going to do well in your studies, it’s important that you’re happy, healthy and safe. So if you do find yourself in difficulties we have experienced advisers to help address your needs. If you need it, we can help you with:

  • Up-to-date information on health matters
  • Contact with outside agencies (such as a counselling service)
  • Contact with local doctors

Every campus has a Student Liaison Officer, who can support you in these areas as well as co-ordinating local Student Union activities and events.


Careers team

Our Information Advice and Guidance (IAG) team are committed to providing a high quality service. You can expect:

  • individual and group support to help you choose your course path
  • individual appointments with either a careers and progression adviser or careers assistant
  • open access to careers areas where you will find information and support with career choice, job hunting, CV writing, job search, employer information and apprenticeships etc.
  • careers-related computer software with useful internet links
  • graduate resources

Contact the careers team at careers@cornwall.ac.uk


Safeguarding

Making sure that you are safe and enjoying your life at college is really important to us – so it’s at the centre of all our planning. Everyone here at college has an important role to play in safeguarding the welfare of children, young people and vulnerable adults, and preventing abuse. All our staff complete compulsory safeguarding training and we have Safeguarding Officers for each of our campuses and off site provision. We have worked with the Local Children Safeguarding Board and the Safeguarding Adults Board to create a strong Safeguarding Policy.

December 2016: Our Safeguarding Policy is currently under review and with college governors. Please contact a Safeguarding Lead for information about the Safeguarding Policy

To contact our Safeguarding team call: 01209 617888 or e-mail safe@cornwall.ac.uk

Safeguarding leads, responsibilities and contact details

Safeguarding Lead – Mid Cornwall: Rob Cooper
St Austell, Newquay & Eden Project 01726 226497 or 07979 706039

Safeguarding Lead – Residential: Esther Edwards
Bicton College/Duchy Stoke Climsland Residential 01395 562386 or 07778 603953

Safeguarding Lead/Personal Learning Adviser – Bicton College 07468 710246

Safeguarding Lead – East Cornwall: Pat Lloyd
Saltash & Duchy Stoke Climsland 01752 850212 0r 01579 372325 or 07876 258321

WSTA Business Development Manager: Stephen Maunder
Work Skills Training Academy (WSTA) 07717 544247

Project Manager: Heather Tabb
Young People’s Projects including Young Mums Will Achieve 07788 185741

Safeguarding Lead – West Cornwall: Mel Thomas
Camborne, Duchy Rosewarne & Falmouth Marine School 01209 616377 or 07776 284930

Safeguarding Lead – dBs Music, Bristol: Anna Webster
dBs Music, Bristol 0333 3442235 or 07786 855201

Residential Team Lead: Maxine Bentley
Bicton College Residential Students 01395 562320 or 07977 148270

Residential Team Lead: Alison Hamilton
Duchy Stoke Climsland Residential Students 01579 372208 or 07773 367483

Designated Safeguarding Lead, The Cornwall College Group: Mike Carnall
Off-site, community learning and concerns about staff 01579 372325 or 07928 048485

Useful Downloads:

Learner Code of Conduct

Disabled Student Allowance – NMH rates (HE students only)

TCCG Safeguarding Policy and Procedure – Revised August 2017